Faq

Pricing and services

Is there a notice period or a minimum membership term?

You can stop playing at any time with immediate effect. Please note that the service can be shown again on your monthly invoice, as the network operators' bookings are back-dated.

How can I stop the quiz?

You can cancel your Spot4Fun quiz service anytime. When you stop playing and do not provide an answer to the question we have sent, no more questions will be sent. No further charges will be incurred for our service but your earned points will remain until the end of the quiz. Alternatively you can send a sms with STOP to the number where you are receiving text messages from in which case you will loose your points earned so far.

I did not know that I have to pay for the service?

As a minimum, the price and applicable terms of the Spot4Fun quiz are mentioned on the relevant webpage used to enter the quiz.

Registration

My child is minor and has entered the quiz service?

On our website and promotions it is mentioned that persons under 18 have to ask explicit permission from their parents or guardian. We cannot be held responsible or accountable if a minor child subscribes without parental permission. You can cancel your Spot4Fun service anytime. If you stop playing and do not provide an answer to the question we have sent, no more questions will be sent. No further charges will be incurred for our service but your earned points will remain until the end of the quiz. Alternatively you can send a sms with STOP to 84459 in which case you not receive any more questions and you will loose your points earned so far.

I received a confirm message on my phone but did not order anything?

Probably someone has (accidentally) submitted your mobile phone number to one of our websites. Please ignore the confirm message (which is free of charge) provided to you in case you did not request our service yourself and when you do not wish to participate.

Skill based quiz

How can I participate?

When you enter the offered Spot4Fun service during the promotion period you will participate. To enter the Spot4Fun service, please submit your phone number on the website and Spot4Fun will immediately send you an SMS with all order details. Please reply this SMS with "WIN" to continue with the registration process, or you will receive an sms with a pincode. Enter this pincode on the website in order to confirm your participation.

How can I win the prize?

Each correct answer to the question we sent you generates one point. The participant with the most points generated at the end of the promotion will be the winner of the prize.

Who are excluded from participation in the Spot4Fun services?

Persons under the age of 18 without the consent of legal guardian or parent as well as employees of Spot4Fun and their immediate families and agencies and companies associated with this quiz are ineligible to take part in the quiz

When and how do I hear if I am the winner of the prize?

Within one week after the determination of the winner, the winner will be personally contacted. The winner will be contacted during two consecutive days, twice a day. If the phone is not answered personally, no claims can be made to the prize. In case the winner cannot be reached, the prize will be allocated to the next best participant. The result is final and no correspondence will be entered into.

When will I receive the prize?

Within 4 weeks after determination of the winner we will deliver the prize at the residential address provided by the winner. Spot4Fun reserves the right, in reasonable circumstances to transfer an equivalent prize or a prize to a comparable or greater value if the advertised prize for any reason is not available. The prize must be accepted as offered, and is not transferable or severable.

United Kingdom

     

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